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1. While we make every effort to send your login email right away, it is a manual process that can take up to 2 business days. However, there are important steps PARENTS can complete now. Please scroll down to number 2 and follow those steps.

If you ordered on: 

Monday: Sent by Wednesday at midnight

Tuesday: Sent by Thursday at midnight

Wednesday: Sent by Friday at midnight

Thursday: Sent by Monday at midnight

Friday: Sent by Tuesday at midnight

Saturday or Sunday: Sent by Wednesday at midnight 

2. While waiting for your login email, select your course(s) below and complete the steps under Course Setup.

The login email is sent to the PURCHASER'S email address (entered during checkout) not the student's email. That's because there are important steps the parent needs to complete.

Parents use the same login as the student.

To ensure you receive the login email, please add support@diveintomath.com and support@diveintomath.zendesk.com to “Contacts” in the purchaser’s email account. 

Please check your Spam, Trash, and Updates folders. If, after the date listed above, you have not received the login email, contact our Orders Team and a specialist is happy to help you.

 

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