1. Sending login emails is a manual process. Due to high volume, it is currently taking up to 2 business days to receive your login email.
If you ordered on:
Monday: Sent by Wednesday at midnight
Tuesday: Sent by Thursday at midnight
Wednesday: Sent by Friday at midnight
Thursday: Sent by Monday at midnight
Friday: Sent by Tuesday at midnight
Saturday or Sunday: Sent by Wednesday at midnight
2. While waiting for your login email, select your course(s) below and complete the steps under Course Setup.
Pre-Algebra
Algebra 1 with Integrated Geometry
Algebra 2 with Integrated Geometry
Precalculus with Trigonometry
Calculus
Chemistry
Biology
Integrated Chemistry & Physics
Earth Science
After setup, a login email is sent to the PURCHASER'S email address (entered during checkout).
Because the parent/teacher needs to login first, the email is not sent to the student. Parents use the same login as the student.
To ensure you receive the login email, please add support@diveintomath.com and support@diveintomath.zendesk.com to “Contacts” in the purchaser’s email account.
Please check your Spam, Trash, and Updates folders. If, after the date listed above, you have not received the login email, contact Tech Support and a specialist is happy to help you.
Need Help? Contact Tech Support