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eLearning: Invalid Login

  1. Open the email account the student uses to login and add to "Contacts". If needed, google the email provider and "add Contact".

  2. Open Chrome or Safari and copy and paste this web address:

  3. Click "Lost Password" under the login field.

  4. Leave the “Username” field blank.

  5. Enter email address the student uses to login to the eLearning campus. If you don't use an email address to login, use the student email address you entered when purchasing the course.

  6. A password reset link will be emailed to the same email address you entered in the password reset field.

  7. If you can’t find it, search the Spam, Deleted, and Updates folders in the student’s email account for The subject is, “DIVE Online LMS: Password reset request”.

  8. If you don't receive the reset email, Contact Support or Call Us at 936-372-6299.