CDs

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"FREQUENTLY ASKED QUESTIONS"

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CD/DVDs

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THE INFORMATION BELOW IS ONLY FOR UNOPENED CD/DVDs

If yours is OPEN, please select the "Click Here" button above.

FREQUENTLY ASKED QUESTIONS

To view the answer, select the question.

What are the system requirements for the CD/DVDs?

DIVE CD/DVDs that have "Version R2-MP4" or "Version R3-MP4" printed on the back cover in the bottom right corner above the barcode, require the following:

1. 1. A computer with one of the following operating systems:
    - Anyl Linux and Mac operating system
    - Windows 10 & later
  2. An internal or external DVD drive. It does not play on a TV DVD player.
  3. Speakers or headphones

My computer doesn't have a CD/DVD drive?

Exchange for the digital format. See "Exchange For Digital" below.
Copy files from the CD to a computer then upload to the Cloud (iCloud, Google Drive, Box, etc).
Purchase an external DVD player that plugs in to your computer.

Can I exchange the CD/DVD for a digital format?

Please see the: CD Upgrade Form

Does the CD/DVD play on a TV's DVD player?

No. These are "Read Only" DVDs (DVD-ROM) they only play on a computer CD/DVD player. If you don't have one, you can purchase an External DVD player that plugs in to your computer or see "Can I exchange for a digital format?" above.

Is a digital format included?

No, it is not. If you would like a digital format, please see, "Can I exchange the CD/DVD for a digital format?" above.