Quizlet Flashcards are Missing, Blank, or Don't Display Properly
- If you are using a VPN, turn it off and try accessing the flashcards again. If that works, see: VPN for eLearning Courses
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If you are using Parental Controls or Internet Filtering software, you must add these web addresses to your safe sites: Safe Sites.
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If you are using Safari, try using Chrome. Make sure it is up to date. If that doesn't work, go to the next step.
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Select your device here: Computer and Device Setup Instructions
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If that doesn't work, follow the steps under Verify You Are A Human below.
Verify You Are A Human
This could be caused by Quizlet trying to verify you are not a bot. Please follow the steps below to resolve this issue:
1. Open the page in Educadium with the flashcards you want to view.
2. Open a new tab and go to quizlet.com.
3. Click the box next to "Verify Human" (see image below).
5. Refresh the flashcards page. The flashcards should now be displayed.
6. If not, please contact us.
If this does not resolve your issue, please follow these steps:
1. Open the browser (Chrome or Safari) on the computer or device your student is using to access their course and go to https://www.mysupportdetails.com
2. Select "Take a Screenshot" on the right side of the screen.
3. Send an email to support@diveintomath.com and attach the screenshot.
4. Please include the times you are available for a call today, your phone number, and time zone or state. We are available Monday through Friday from 9 AM - 5 PM Central time
Need Help: Text or Call: 936-372-6299
Email: support@diveintomath.com