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Mac Setup for eLearning Courses

Tech & Setup Mac for eLearning Courses

 

These setup instructions solve and prevent 99% of all technical issues. If you are having technical issues, complete these steps then, try using the course again. 

 

SAFARI Users:

We generally recommend using Safari. However, if you have technical issues, use Chrome instead (instructions in the next section).

1. Install all available updates for your operating system: How to Update macOS

 2. Set your Mac to check for software updates automatically: Keep your Mac up to date

 3. Follow the steps here: Enable cookies and cache on Mac

 4. Follow the steps under "Enable Javascript" here: Change Security Settings 

 5. If you use Parental Controls, a VPN, or Internet Filtering software, please add these websites to your safe sites list:

https://diveonline.educadium.com

https://diveintomath.com

https://diveintomath.zendesk.com

https://cdnjs.cloudflare.com/ajax/libs/mathjax/2.7.2/MathJax.js

https://mathjax.org/*

https://wiris.net/*

6. Add these email addresses to “Contacts“ in the email account entered for the student and the email account entered during checkout.  

noreply@educadium.com 

support@diveintomath.com 

support@diveintomath.zendesk.com

 

 

Chrome Users:

1. Install all available updates for your operating system: How to Update macOS

2. Set your Mac to check for software updates automatically: Keep your Mac up to date

3. If you don’t have Chrome, download it here: How to Install Chrome

4. Follow the steps here: Enable cookies and cache in Chrome

5. Follow the steps here: Enable Javascript in Chrome

6. Set PDFs to “OPEN” instead of download: How to Change PDF settings in Google Browser

  7. If you use Parental Controls, a VPN, or Internet Filtering software, please add these websites to your safe sites list:

https://diveonline.educadium.com

https://diveintomath.com

https://diveintomath.zendesk.com

https://cdnjs.cloudflare.com/ajax/libs/mathjax/2.7.2/MathJax.js

https://mathjax.org/*

https://wiris.net/*

8. Add these email addresses to “Contacts“ in the email account entered for the student and the email account entered during checkout.  

noreply@educadium.com

support@diveintomath.com

support@diveintomath.zendesk.com

For display issues, site won't load, and weird symbols: Tech Support

If you need help setting up your computer, Contact our Tech Team