To avoid grading and display issues, follow all the steps below on the computer your student will use to access their eLearning Course.
Supported Browser: Chrome
To avoid grading and display issues, use only Chrome.
Chrome Setup Instructions
1. If you don’t have Chrome, download it here: How to Install Chrome
2. Install all available updates for your operating system: How to Update macOS
3. Update Chrome: How to Update Chrome
4. Set your Mac to check for software updates automatically: Keep your Mac up to date
5. Follow the steps here: Enable cookies and cache in Chrome
6. Follow the steps here: Enable Javascript in Chrome
7. Set PDFs to “OPEN” instead of download: How to Change PDF settings in Google Browser
8. If you have setup Parental Controls or Internet Filtering software like "Circle" or "Covenant Eyes", it is critical that you add these eight sites to your Safe Sites list. See: Instructions for Safe Sites List
9. If you use a VPN, Educadium’s security protocol only allows VPNs with a “static” or “dedicated” IP address. Learn More
10. Add these email addresses to “Contacts“ in the email account entered for the student and the email account entered during checkout.
noreply@educadium.com
support@diveintomath.com
support@diveintomath.zendesk.com
If you need help setting up your computer, we are happy to call and walk you through the steps: Contact our Tech Team