Tech & Setup Mac for eLearning Courses
These setup instructions solve and prevent 99% of all technical issues. If you are having technical issues, complete these steps then, try using the course again.
SAFARI Users:
We generally recommend using Safari. However, if you have technical issues, use Chrome instead (instructions in the next section).
1. Install all available updates for your operating system: How to Update macOS
2. Set your Mac to check for software updates automatically: Keep your Mac up to date
3. Follow the steps here: Enable cookies and cache on Mac
4. Follow the steps under "Enable Javascript" here: Change Security Settings
5. If you use Parental Controls, a VPN, or Internet Filtering software, please add these websites to your safe sites list:
https://diveonline.educadium.com
https://quizlet.com/
https://diveintomath.com
https://diveintomath.zendesk.com
https://cdnjs.cloudflare.com/ajax/libs/mathjax/2.7.2/MathJax.js
https://mathjax.org/*
https://wiris.net/*
6. Add these email addresses to “Contacts“ in the email account entered for the student and the email account entered during checkout.
noreply@educadium.com
support@diveintomath.com
support@diveintomath.zendesk.com
Chrome Users:
1. Install all available updates for your operating system: How to Update macOS
2. Set your Mac to check for software updates automatically: Keep your Mac up to date
3. If you don’t have Chrome, download it here: How to Install Chrome
4. Follow the steps here: Enable cookies and cache in Chrome
5. Follow the steps here: Enable Javascript in Chrome
6. Set PDFs to “OPEN” instead of download: How to Change PDF settings in Google Browser
7. If you use Parental Controls, a VPN, or Internet Filtering software, please add these websites to your safe sites list:
https://diveonline.educadium.com
https://diveintomath.com
https://diveintomath.zendesk.com
https://cdnjs.cloudflare.com/ajax/libs/mathjax/2.7.2/MathJax.js
https://mathjax.org/*
https://wiris.net/*
8. Add these email addresses to “Contacts“ in the email account entered for the student and the email account entered during checkout.
noreply@educadium.com
support@diveintomath.com
support@diveintomath.zendesk.com
For display issues, site won't load, and weird symbols: Tech Support
If you need help setting up your computer, Contact our Tech Team