To avoid grading and display issues, follow all the steps below on the computer your student will use to access their eLearning Course.
Supported Browsers
Chrome is the only recommended browser for iOS devices.
To ensure a stable connection, follow these steps:
- INTERNET SPEED: The normal recommended Download & Upload Internet Speed is 3-5 Mbps per user. To check your speed, see http://speedtest.net. If you use a satellite, see: Satellite Speeds. If your internet speed is less than 3-5 Mbps per user, follow these steps to improve your connection:
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- Move as close as possible to the modem.
- Ask your internet provider to check for line quality or noise issues.
- Ask if there is anything you can do to optimize it's performance.
- You may also want to upgrade your Internet Plan.
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CHROME Setup Instructions
1. Install all available updates for your device (iPhone, iPad): How to Update
2. Set your IOS device to automatic updates app: Turn on or turn off automatic updates
3. If you don’t have Chrome, download it here: How to Install Chrome
4. If you use Parental Controls or Internet Filtering software, please add these websites to your safe sites list. If needed, contact your software provide for assistance.
https://diveonline.educadium.com
https://diveintomath.com
https://diveintomath.zendesk.com
https://cdnjs.cloudflare.com/ajax/libs/mathjax/2.7.2/MathJax.js
https://mathjax.org/*
https://wiris.net/*
5. If you use a VPN, follow these steps: Setup VPN
6. Add these email addresses to “Contacts“ in the email account entered for the student and the email account entered during checkout.
noreply@educadium.com
support@diveintomath.com
support@diveintomath.zendesk.com
SAFARI Setup Instructions
1. Install all available updates for your device (iPhone, iPad): How to Update
2. Set your IOS device to automatic updates app: Turn on or turn off automatic updates
3. If you use Parental Controls, Internet Filtering software, please add these websites to your safe sites list:
https://diveonline.educadium.com
https://quizlet.com/user/diveintomath/sets
https://diveintomath.com/
https://cdnjs.cloudflare.com/ajax/libs/mathjax/2.7.2/MathJax.js
https://mathjax.org/*
https://wiris.net/*
4. If you use a VPN, follow these steps: Setup VPN
5. Add these email addresses to “Contacts“ in the email account entered for the student and the email account entered during checkout.
noreply@educadium.com
support@diveintomath.com
support@diveintomath.zendesk.com
For display issues, site won't load, and weird symbols: Tech Support
If you need help setting up your computer, Contact our Tech Team