To avoid technical issues, please follow all the steps below to set up Chromebook for our eLearning platform.
1. Open the Chrome browser. (If you have deleted Chrome, follow these steps to re-install: How to Install Chrome Browser)
2. At the top right, click More
3. Click Help > About Google Chrome.
4. Click Update Google Chrome.
Important:
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If you don't see "Update", but you see "Relaunch", click it.
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If you don't see "Relaunch" or "Update" you're on the latest version.
5. Click Relaunch* to apply the update.
*The browser saves your opened tabs and windows and reopens them automatically when it restarts. Your Incognito windows won't reopen when Chrome restarts. If you'd prefer not to restart right away, click Not now. The next time you restart your browser, the update will be applied.
6. Follow the steps here: Enable cookies and cache in Chrome
7. Follow the steps here: Enable Javascript in Chrome
8. Check your Operating System version here: Update Chromebook OS
9. If you use Parental Controls, a VPN, or Internet Filtering software, please add these websites to your safe sites list:
- https://diveonline.educadium.com
- https://diveintomath.com
- https://cdnjs.cloudflare.com/ajax/libs/mathjax/2.7.2/MathJax.js
- https://mathjax.org/*
- https://wiris.net/*
For display issues, site won't load, and weird symbols: Tech Support
If you need help setting up your computer, Contact our Tech Team