Policies

 

Editions  Before opening, please make sure the edition of the DIVE CD matches the editionof the book you will be using. If you are unsure, please call Customer Service at936-372-9216.

 

Shipping Policies  All orders will be shipped within 2 business days. 

 

Returns  Opened CDs cannot be returned.  Unopened CDs may be returned within 90 days of purchase for a 10% restocking fee.  Please complete the Return Authorization Form. 

 

Exchanges  Opened CDs cannot be exchanged.  Unopened CDs maybe exchanged withing 90 days of purchase.  Please complete the Exchange Request Form. 

 

Replacement CD Program  We offer replacement CDs to original purchasers for Win/Mac Version CDs that have been damaged or broken. Please complete the Replacement CD Form.

Used CDs  All DIVE CDs are copyrighted and contain an End User License Agreement which states you have purchased a license to use the intellectual property for your immediate family. It also states that this license is non-transferable which means the DIVE CDs cannot be sold, loaned, or given away. This is important for many reasons but most importantly it allows us to serve you better by permiting us to offer the Replacement CD Program described above and it helps protect homeschooling families from purchasing damaged used CDs. Most of the tech support calls we receive are due to damaged used CDs which are the most time consuming tech calls we get.  The CDs are priced for one user and actually only cost about 41cents per lecture.  We hope you agree our CDs are a great value without reselling!

 Missions Program  If you would like to send us your used DIVE CDs when you are finished with them, we will put them in our Missions Program. This program donates DIVE CDs to ministries such as School of the Medes, a Classical Christian School in Iraq.

 Privacy Policy  We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

CPSIA Certification New CPSIA regulations require a certification of compliance from the manufacturer. We purchase all of our CDs from Oasis Disc Manufacturing, and the certificate of compliance can be found by clicking here.

It is our desire to serve the Lord by serving the homeschool community.  It is our

prayer that the DIVE CDs will be a blessing your family.  If you have any questions or

comments please contact Customer Service at 936-372-9216.